• OTT channels (WhatsApp, Viber, Telegram): you pay the channel fee only if it delivers, and the Verify fee only when the OTP is verified.
• SMS: you pay the SMS send fee when we send it, even if it is not delivered. You pay the Verify fee only when the OTP is verified.
• Skipped channels: if a channel is not attempted, you do not pay for it.

You only pay for the channel that delivered and a Verify fee when the OTP is successfully verified. Skipped or failed channels are not charged.