What is Viber Business Messaging?

Viber Business Messaging lets you send branded, rich-media messages to users directly on the Viber app. It’s perfect for alerts, promotions, and two-way communication.

Is Viber messaging GDPR-compliant?

Yes. Viber and sms.to both follow GDPR standards. You must have user consent before sending messages.

How do I start using Viber on SMS.to?

Create a business account, complete the sender registration, and use the SMS.to platform or API to start sending messages once you’re approved.

Can I send messages to users who don’t have Viber installed?

If the recipient doesn’t have Viber or is offline, you can set up fallback to SMS—ensuring your message still gets delivered.

Do I need approval to send messages via Viber?

Yes, businesses need to register and get approved by Viber before sending messages. SMS.to handles the approval process for you.

What kind of messages can I send over Viber?

You can send transactional messages (like delivery updates, appointment reminders) and promotional messages (like sales announcements or offers). Each message can include media and call-to-action buttons.

How is Viber different from SMS?

Viber supports images, buttons, links, and longer text—all at a lower cost than traditional SMS. However, the recipient must have the Viber app installed and be connected to the internet.