Frequently Asked Questions

Here are some frequently asked questions by users. If you can't find a solution for your problem here, feel free to contact us.

Can I send a text message from my company’s name?

Yes! Technically it’s possible with your company name, but keep in mind that this is limited to between 3 and 11 characters and subject to any country restrictions.

What browsers can I use?

We support all major web browsers (Chrome, Firefox, Edge, etc) - besides Internet Explorer 8, 9 and 10, but anything from Internet Explorer 11 and over is supported. You can find out which version your browser is by going to the 'about' section of your browser.

How can I change my password?

You can change your password by requesting a Password reset and then clicking on the link sent to your email. Or, you can change the password from within your account by going to Account > General and enter your new password in there!

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