FAQ

If you need MO and short codes or virtual numbers, tell us your regions and use case. We will confirm availability and setup steps.

While SMPP is not encrypted by design, SMS.to secures the connection with SSL/TLS to protect data in transit.
If you need a higher security level, we can set up a dedicated VPN tunnel so your SMPP traffic moves over a private, encrypted network path. VPN availability and setup depend on your region and account. Tell us your requirements and we will confirm the best option for your team.

Most teams run a full test in a day. Going to production depends on your internal approvals and region routing. We will guide you through safe throughput increases.

Do you support Unicode and long messages?Yes. Unicode is supported and long messages are handled through concatenation. We can show you how this appears in logs and DLRs.

Can you help us migrate from our current sms gateway provider?Yes. We can map your current settings to our platform, help with bind changes, and run a short A/B test so you switch with confidence.

We focus on quality routes, clear delivery feedback, and practical onboarding for your team. You get a dependable sms gateway and support that answers promptly.

Some markets use portability databases rather than live HLR. If you target a specific country, we will confirm the data source.

Yes. You can upload a CSV in the dashboard to run HLR/MNP checks on a list, then reuse the cleaned list for messaging. You can also run batch lookups over the API and receive results by webhook.

You can start with free credits so you can test before you buy. If you need a specific allowance, ask and we will confirm.

Yes. MCC and MNC codes are returned where available to support accurate carrier lookup and routing.